Our Happy Window
and Door Customers
At Old West, customer satisfaction is everything to us. Here's what our clients have said about us.
Old West Windows & Doors Reviews
Did you know we are one of the top rated companies on Homestars.com with a 9.8 rating? Read some of the great reviews we get from our satisfied Calgary window and door customers.
Replacing All WindowsIt's been 3 years from start to finish working with Old West Windows and Doors to have all windows replaced . They are professional, on time and did first rate work through all aspects. Their crew knows what they are doing, clean up afterwards and are courteous, going the extra mile. I wouldn't hesitate to recommend Old West Windows & Doors and am very pleased with the triple pane windows they installed
WindowsOld West did a great job on our windows. We replaced the basement and bedroom windows, 6 in all. They were punctual, professional and friendly. We initially chose them based on both the reviews and the cost (not the least expensive, but significantly less than the "bigger" names we got quotes from). They were also the only ones to recognize some of the issues we are going to have when we replace our large front window, and even started to think of ways to address the issues, which gave them an extra star in my book - the other quotes just glossed over the issues, if they noticed them at all. I can't wait to have Old West back next year to tackle it!i also liked that they didn't try to upsell, just focussed on what we needed.
2 Doors 5 WindowsThe work was done quickly and efficiently while still paying attention to the little details. The crew who performed the work were very good at their jobs while remaining very professional and courteous. Unfortunately I am not able to remember any of the names of the crew as I am terrible with names. I am sorry about that because they were excellent. I would highly recommend Old West Windows and Door to all my friends and family. Thank you for making this part of the reno a very unstressful time.
Upstairs Windows ReplacementWe love our new windows and can not believe the difference it has made in keeping our bedrooms warmer & quieter! After having several companies in for quotes; we appreciated Rick's clarity on product & suggestions during his quote visit. The quote itself was very easy to read. The Installation team was friendly & efficient, worked a long day to get all the inside work done & was back the next AM to finish up the last of the outside work. The windows look great and we are very pleased with the decision we made to go with Old West.
5 Windows ReplacedI was very impressed with customer service level. With baby on the way, Shauna and Rick made sure our windows were installed before the arrival. Installation was quick, team was friendly and professional. After the installation the house was spotless, no mess or dust left. Oh, they also were very punctual, which is rare. Definately will recommend this company to my friends and family. Lastly, their price was 10% less than competition even after some promos.
Patio DoorOld West installed our patio door a full two weeks ahead of schedule. When we discovered the screen had a rip and the alarm sensor had been damaged, they came out right away and fixed both, no problems. Super friendly!
Window ReplacementInteraction with service providers begins from the moment you make contact to the final payment and we’re delighted to say our experience with Old West Windows and Doors was excellent from beginning to end. Rick was very patient with us as we worked through our estimate to ensure we understood everything. The office staff are very friendly and accommodating and the installation crew did an excellent job, especially given that they had to cut and replace some existing millwork to install ourwindow. We would not hesitate to recommend this company to family and friends and should the need for new windows arise in future, we will contact Old West Windows and Doors. They set the standard of what an experience like this should be. Given that professionals such as these likely know other professionals of the same caliber, we asked Old West for recommendations of other service providers too.
Added Basement WindowWe added a window to our Bi-Level basement above the foundation and they did a great professional job and we love all the brightness it adds to our room. Would definitely use them again.
WindowsThe Old West Windows & Doors crew was fantastic. Professional, courteous, and knowledgeable. The job was completed in a timely manner and overall it was done very well given there was unexpected additional work to complete. Highly recommended!